Artists, hobbyists, and even suppliers can have a thriving business on Etsy, the fourth-largest US ecommerce site by monthly visits, with careful planning. Setting up an Etsy store is quick and straightforward. The more challenging aspect is standing out from Etsy’s marketplace, with millions of active sellers on the platform. This article shares 26 tips…
The best Squarespace plugins, called extensions, go beyond the site builder’s native features. Squarespace extensions add features and tools to improve your website’s ability to generate leads, sales, customer satisfaction, and site visitor engagement. We found the best premium and free Squarespace plugins for small businesses in four key categories: data gathering, site visitor experience,…
RingCentral Analytics is a tool to gain sufficient data and insights from phone calls—improving customer experience and driving contact center performance. It enables users to generate real-time reports and access call center tools, such as alerts, meetings, dashboards, and subscriptions. However, real-time analytics requires an upgrade to the RingCentral MVP Premium plan, which costs $33.74…
An auto-attendant script provides customers with information to solve issues or route themselves to the appropriate extension—improving the caller experience. There are several auto-attendant script variations, like marketing campaign scripts, that allow you to promote the company’s recent advertising efforts as the caller waits to be transferred. Other variations include general greetings, after-hours messaging, and…
Many professionals only scratch the surface of what they can do using Microsoft 365 Outlook features and tools. From branded signatures and sophisticated scheduling tools to time-saving templates, keyboard shortcuts, automation, and layout hacks, we outline the top Microsoft Outlook features for small business users below. 1. Create Custom Outlook Email Signatures You can add…
The cost of hiring an employee includes more than just a new employee’s salary. While labor is typically a company’s largest expense, the actual financial impact of hiring includes job advertisements, your recruitment staff’s salary and collaterals, the charges for HR and recruitment software and even workplace integration and engagement costs. Here are the most…
Excellent products and service offerings attract customers to your business, but robust customer service is the most effective way to keep your customers loyal to your brand. It is also an organic route to tap into your customers’ network through positive word of mouth and referrals. In this article, we explore 10 effective customer service…
There are several free Facebook templates for business pages. But which Facebook page template you choose determines the extent to which you can customize your tabs and call to action (CTA) buttons to help page visitors engage with your business profile. Learn more about the templates, tabs, and CTA buttons available to choose the best…
